Refunds and cancellation
GoodBully Pro is sold by Apple on iPhone and by Google Play on Android. The store that took the payment handles cancellations and refunds. This page says how to reach each one.
GoodBully Pro
Pro is $9.99 a month or $39.99 a year, and the yearly plan starts with a 7-day free trial. Outside the United States each store charges in your own currency and shows that price itself, so the figure you see at purchase is the one that applies.
A subscription renews automatically until you cancel it. After you cancel, Pro stays active until the end of the period you paid for.
On iPhone
- Cancelling. Open Settings, tap your name, then Subscriptions, and cancel GoodBully Pro. Cancel at least 24 hours before the current period or free trial ends to avoid the next charge.
- Refunds. Apple handles the payment, so Apple decides refunds. Request one at reportaproblem.apple.com. Meline LLC can’t issue refunds for App Store purchases directly.
On Android
- Cancelling. Open the Play Store, tap your profile picture, then Payments & subscriptions, then Subscriptions, and cancel GoodBully Pro. Cancel before a free trial ends to avoid being charged.
- Refunds. Google Play handles the payment, so Google decides refunds. Request one from the same Payments & subscriptions screen, or at play.google.com. Meline LLC can’t issue refunds for Google Play purchases directly.
One subscription, one store
A subscription bought on iPhone doesn’t carry over to Android, or the other way round, because the two stores bill separately. Within one store it follows your account across your devices.
Questions and problems
If something about a charge looks wrong, email support@good-bully.com. A refund has to come from the store, but tell us as well — if something is wrong at our end we want to know about it.
Contact
Meline LLC · support@good-bully.com